Remember that you have up to 72 hours before your departure to make any changes or register a new request.

The transportation service provider will do their best to accommodate your needs, but specific vehicle capabilities may be limited. If you require special assistance, please call our Customer Care Center at 1-800-292-9446 for international calls or at 800-366-66-00 for national calls from Mexico and they'll be happy to assist you with your request.